We welcome back Scott Lloyd, President of MTM Services, to Mental Health News Radio. When you want to challenge yourself and work with THE Behavioral Health consulting firm you reach out to Scott Lloyd. MTM Services is a strategic partner with The National Council for Behavioral Health – the heart of what’s happening in and the future of Behavioral Healthcare.
Our CEO, Kristin Walker, will be presenting at the 2016 National Council Conference in Las Vegas with Scott. Today we give you a small taste of what we’ll be focusing on for our presentation.
The topic? What’s Your Problem: You or Your EHR
Tuesday, March 8th at 10 AM Caesars Palace, Las Vegas
Session Code: C2
For a full transcript of this show, please email us.
Scott began his career at a large international franchise company working across the US and SE Asia, finding great successful at improving face-to-face sales processes, client satisfaction, staff satisfaction and staff productivity. Scott developed an expertise in solving operational problems, retaining staff and increasing performance and service quality.
After returning from Asia in 1998, Scott used his experience to help community behavioral healthcare organizations prepare for changes in their funding environments, working hand-in-hand with David Lloyd at MTM Services for over ten years. During this time, Scott also earned a four-year Bachelor of Science degree in business management and operations from North Carolina State University, wrote the workbook that complements David Lloyd’s How to Deliver Accountable Care, and his own book Using Data to Drive Your Service Delivery Strategies: A Toolkit for Healthcare Organizations.