Founder of the #Iam911 movement, former 911 dispatcher Ricardo Martinez sits down and shares his story on this episode. Ricardo is the host of the Within the Trenches podcast and is about to release episode 400. He is doing amazing work for dispatchers throughout the country. His passion is sharing the stories of dispatchers and helping them process the trauma they experience on the job. He has started his own media company, hosts and participates in conferences, all dedicated to dispatchers. I really can’t say enough about this guy. You just gotta listen.